Buddy Basic & Basic Return

Cancellation Policy

During this time, we ask that you do not bring an additional person unless they are receiving a service or otherwise discussed with our whitening specialist All deposits are non-refundable and non-transferable. Final payment must be made in cash or card. You have a 10 minute grace period. After 10 minutes, you will be asked to reschedule your appointment. Please understand that clients are scheduled back to back; However, if we're able to service you despite your tardiness, you will be charged a $15 late fee. Need to reschedule? We completely understand, things come up. There is a one-time courtesy of rescheduling where your deposit is transferable. If you’d have to reschedule again after our one time courtesy, you will have to submit a rebooking fee of $30 via Zelle. Rescheduling must be done no later than 24 hours prior to scheduled appointment. You will always receive a reminder email/text message 24- 72 hours before scheduled appointment in which you MUST confirm. Failure to notify us of a change in appointment within 24 hours of your appointment will forfeit your deposit. You will then have to submit a new deposit via our site or Zelle.

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